Mutual of Omaha recently updated its underwriting guidelines in regard to family history of dementia and medical marijuana. Applicants with family history of dementia (with one biological parent/sibling with any form of dementia, including Alzheimer’s) will be eligible for Select Class with a maximum pool of $300k and monthly benefit of $10k; the previous monthly benefit limit of $5k is no longer in force. Additionally, medical marijuana users will be eligible for coverage at Select Class if it was prescribed for insomnia or anxiety.

Mutual of Omaha has announced the launch of its new wellness program, Better Living Longer, effective June 29, 2023. This program supports long-term care policyholders who prefer to maintain their independence at home as they age. They can access the program when they sign into their Mutual of Omaha Customer Access secure portal, which includes an educational library, a marketplace of vetted providers, and an expert guide. Policyholders will receive an email regarding the availability of the program when it launches.

Effective June 20, 2023, Mutual of Omaha will be ordering medical data for all LTC applications and review it prior to ordering any interviews or medical records. Updates to the process include:

There will no longer be auto-ordering of medical records, and records will be ordered at the underwriter’s discretion. | Phone health interviews will no longer be automatically ordered for clients aged 59 and younger. | For clients aged 60-64, after a review of medical claims data, a phone health interview with cognitive screening will be ordered. | For clients aged 65 and older, after a review of medical claims data, face-to-face assessments will be ordered.

Mutual of Omaha has announced in-force rate adjustments for certain LTCI policies in Rhode Island and West Virginia. The changes for West Virginia will go into effect on Sept. 1, 2023, and the changes for Rhode Island will go into effect on Oct. 1, 2023.